eWeek Interview – VHA Fixes Rules of Engagement
December 18th, 2006 | by PHC |eWeek has just published a very insightful case study on business rule management – for which I was interviewed – VHA Fixes Rules of Engagement. The Enrollment System Redesign t the Veterans Health Administration is one of the major business rule management implementation in the Federal government. The VHA is also the largest healthcare provider in the US, with over 7.6 million beneficiaries. The article sums up very well how business rules can generate massive productivity gains (let alone performance and decision accuracy) to automate complex decisions that rely on constantly changing criteria (based on regulations or other external factors). Enjoy the reading.